Yourswigs - Week does not look like the picture shown

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1.6
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Value for money
Website

Wig does not look like the picture shown I tried to return it but was told it was custom-made for me and nonreturnable I agree with the last review this is a big scam stay far away from this company

Product or Service Mentioned: Yourswigs Wig.

Reason of review: Not as described.

Yourswigs - Sent wrong wig

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1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Value for money
Website

Sent me the wrong wig. I sent requested picture of item number of wig which was incorrect and they are telling me it is the correct number when it is clearly not and will not replace the incorrect wig with the correct one.

This has been going on for almost 3 weeks .

I am very disappointed and suggest anyone thinking of purchading from them DO NOT ! PLEASE PURCHASE FROM AN AMERICAN COMPANY THEY ARE NOT GOOD AT FIXING MISTAKES

Product or Service Mentioned: Yourswigs Wig.

Reason of review: Not as described.

Comments

susan2015camaro
Simi Valley, California, United States #1348707

same with me. bogus company set up to rip peoplE off.

you send money you WILL NOT GET A REFUND NO MATTER WHAT THE REASON IS. ORDER FROM THEM YOU WILL _____LOSE!!!!!YOUR MONEY GUARANTEED

Yourswigs - Wig not as pictured on site

1 comment
Not resolved

I ordered a wig on 11/02/16 Order no US00002911. It was not anything like the picture.

I attempted to get my money back from them through PayPal. The determination was made that I had to ship it back to China at MY expense but there was no guarantee I would get the money back. It cost me $22.75 to ship it. Daisy Roberts customerserviceYourswigs@gmail.com was impossible to work with.

Apparently she didn't want to refund my$149.00 back to me. Don't ever purchase a wig from Yourswigs or EWIGS.

They are phony and have horrible customer service. I am also very disappointed in the help I received on my Pay Pal account.

Product or Service Mentioned: Yourswigs Wig.

Reason of review: Not as described.

Monetary Loss: $149.

Preferred solution: Full refund.

I didn't like: Very bad experience.

Comments

Anonymous
Simi Valley, California, United States #1346547

same thing happened to me.

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